Contact
Reaching the people behind Top Seller Notes: the address, the turnaround, and the line between what we can and cannot help with.
This is where you get in touch with the people behind Top Seller Notes. We keep the process simple on purpose: a single address for everything to do with our Bestseller reviews and smarter online shopping coverage, and a few notes below on how to make a message easy to reply to.
A single address, deliberately. Splitting it into support and sales and press inboxes would just mean three places for a message to get lost.
Messages are read by the same small group who write for Top Seller Notes. There is no outsourced desk and no intern filtering the inbox before a decision maker sees it.
A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.
Use the same address and put the word partnership in the subject line. Please read the commercial links section of the editorial policy first, because it will save both of us a round trip.
Some requests we simply cannot take. Chasing a company on your behalf, fixing an account we never issued, or ruling on a situation only you can see all fall outside what a publisher does. Top Seller Notes covers Bestseller reviews and smarter online shopping in general, and the legal notice marks the boundary.
Accuracy complaints jump the queue. Give us the sentence and the correction and skip the apology for complaining. The editorial policy explains what we do from there.
We answer specific questions much faster than general ones, so it is worth a minute of extra typing.
